Delivery & FAQ

Where do you deliver?

We hand-deliver fresh treats every Sunday to addresses within 30 miles of our Phoenix kitchen.

When do I need to order?

Order anytime during the week. Orders placed before 5 AM Sunday are delivered that Sunday. Orders placed after 5 AM Sunday are delivered the following Sunday.

Is local delivery free?

Yes, on orders of $30 or more. Orders under $30 have a $10 delivery fee.

What if I won't be home?

No problem! Leave a cooler out and your driver will place your fresh treats inside. Please add gate codes, building numbers and unit numbers in the delivery instructions so your driver can find you quickly.

Do you ship outside your delivery area?

Yes. Orders outside our local delivery area are shipped after they are freshly smoked. Shipping within Arizona is free on orders of $30 or more ($10 under $30), and a flat $15 to all other states. We currently ship within the United States.

How should I store my treats?

Please store all of your treats in the freezer until you intend to give them to your furry family member.

What's in your treats?

One ingredient. Our treats are all natural and we do not use any salts, chemicals, or preservatives. We smoke all of our treats fresh from raw USDA grade meats, locally sourced from ranchers and butchers, and sustainably caught fish.

Chew responsibly

Please always supervise your pet while they chew. We recommend that all treats are larger than the size of your dog's mouth. For the safety of your pet, discard any pieces when they become too small. Always have fresh water available when your dog has our treats.

Can I subscribe?

Yes! Our combos are available as a subscription delivered every week, every 2 weeks or every month, and you save 10% on every order. Learn more about Subscribe & Save.

Where can I find you in person?

Come see us at our weekly farmers markets: the Gilbert Market, the Heritage District Farmers Market and the Uptown Farmers Market. Check the calendar on our home page for times and locations.

How do I contact you?

Email us at hello@rufflifedogbones.com, or for help with an order, support@rufflifedogbones.com. You can also use the form on our home page.